SIGN-IN PROTECTION
Multi-factor authentication on every account. Access is set by role, so people only see what they need.
DATA SECURITY
How we keep yourinformation safe.
What we protect, how we protect it, and what happens if something goes wrong.
Last updated 30 October 2026
WHAT WE PROTECT
Three things.
Your records
Your details, and the plan we're coordinating with you.
Your documents
The files you send us, and the ones we prepare.
Your access
Who can see what in the client portal, set for each person.
HOW WE PROTECT IT
In layers, watched
around the clock.
No single lock.
Several.
MANAGED DEVICES
Every work device is managed, checked daily for weaknesses and updated automatically.
EMAIL PROTECTION
Our email is protected against impersonation and watched for suspicious activity.
24/7 MONITORING
A security operations centre watches for threats day and night, with incident support on call.
BACKUPS
Secure cloud backups. Client portal data is backed up daily and kept for 30 days.
TRAINED PEOPLE
Ongoing security training for our team, including practice phishing tests.
OUR TECHNOLOGY PARTNER
Network Family Office's core productivity and collaboration environment is built on Microsoft 365 and is supported under a managed IT and security service delivered by Aphore Technology – an ISO-27001 certified technology partner (MSP).
IF SOMETHING GOES WRONG
Built so one failure
doesn't stop everything.
If the client portal is down
Your records and documents aren't affected. You just can't see the portal until it's back.
If a system we use is down
Some information may take longer to update. Nothing is lost.
If there's a security incident
We contain it, fix it, and tell you if your information was affected, as the law requires.
No one can promise to stop every cyber attack. What we can promise is strong protection, constant monitoring and a fast response.
MORE DETAIL
Need the technical detail?
We share it privately with the people who need it, such as your practice's IT adviser. We don't publish it, because a public map of our systems helps the wrong people.
Email hello@networkfamilyoffice.com.au. How we handle your personal information is set out in our Privacy policy.
Not sure if you need us?
A short walkthrough will tell you.
You'll leave with a clear view of what needs to happen, and in what order. If your accountant can handle it, we'll say so.
Arrange a walkthroughClients across Australia. Most walkthroughs are by video.
WHAT HAPPENS IN A WALKTHROUGH
- 01
We listen
Your situation, in your words, and who's already involved.
- 02
We map it
What needs to happen, who does it, and in what order.
- 03
You decide
Whether to go further with us, or carry it on yourself.
FOR ACCOUNTANTS, ADVISERS AND BANKERS
You give the advice.
We run the sequence.
We don't replace you. We make sure your work connects to everything else happening around your client. Your client stays your client.
How we work with professionals